Help Portal

Click attachment to find instructions on Teams calling, voicemail setup, and COREcontact texting.

Making a call You can make a call by pressing the SPEAKER/LINE key or by picking up the handset. Dial number directly: Dial the number directly, press SE...

How to check voicemail Option 1: To check voicemail from your phone Dial *97 If prompted, enter your password Follow the prompts under "Message Op...

There are three types of transfer: Blind Transfer: Transfer a call directly to another party without consulting. Caller ID from caller passes to the per...

Press the CONF key during an active call. The First call is placed on hold.  You will hear a dial tone.  Dial the extension number or the 10 digit outside...

Press V button during a conversation to mute the current call, the        icon will be shown on the LCD, and the power indication LED will blink. Press V ...

To place a call on park, press the TRAN button and enter 70#. You will receive the park number. To pick up a parked call from any phone, dial the number f...

Hold on this system is for your personal use. No one else will be able to access the call you place on hold from their phone. Press the HOLD button to put...

In some cases it makes sense to block a phone number from calling.  Once the call is blocked the phone system will no longer process calls from that person....

In some cases it is convenient to forward voicemails that were not meant for you to another user on the phone system. Press *97 on your phone to listen ...